Privacy Policy

This Privacy Policy sets out how and why we collect, store, and share your data.

We may update this Privacy Policy occasionally. You should check this page periodically to ensure you are happy with any changes.

If you have any questions about this Privacy Policy please contact:
Address: ImageXpert Inc., 460 Amherst Street, Nashua NH, 03063
E-mail: info@imagexpert.com

When do we collect your data?

  • When you purchase products and services from us.
  • When you request a quote or schedule a demo.
  • When you access our website.
  • When you contact our technical support team.
  • When you contact us or we contact you for any reason related to sales or marketing.

What we collect

  • We may collect the following information:
  • Name and job title
  • Contact information including email address and phone
  • Demographic information such as location, preferences, and interests
  • Other information related to customer surveys and/or promotions

If you are using a mobile device, we may collect your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other portable device information.

We may also collect data from third parties who provide us with publicly available information about you.

How and why do we use your personal data?

We collect this data in order to better understand your needs and provide you with a better product and improved communications.

We may use your personal data for our internal business purposes, such as enhancing our website and identifying usage trends. We may also use your data to ensure that our website is presented in the most effective and relevant manner for you and your device.

Your data may also be used to conduct fraud checks, prevent other illegal activity, or fulfil our legal and compliance-related obligations.

It is in our legitimate interests as a business to use your data in this way. Where we rely on our legitimate interests, we will always make sure that we balance these interests against your rights.

How we use cookies

Cookies are small text files stored on the browser or hard drive of your computer or mobile device. Cookies work to make your browsing experience as smooth as possible by remembering your preferences and tracking the pages you find useful. We use cookies to better analyze our website performance. A cookie does not give us access to your computer or any information about you other than what you choose to share with us. Within your browser you can choose whether to accept cookies or not. If you block cookies on our website, it may result in certain pages not working in the usual way.

Sharing

We will never sell any of your personal data to a third party. However, in order for us to provide our services to you, we may share your personal data for the following reasons.

To comply with laws, legal orders, and authorities

There may be scenarios where we are subject to a legal obligation to share or disclose your personal data, such as with law enforcement agencies or public authorities in order to prevent or detect crime or fulfil a legal requirement.

Service providers

We may need to disclose your personal data to our insurers or other vendors where we believe that it is required under our contractual relationship to do so.

Security and retention

We are committed to ensuring the security of your personal data. As such we have put in place suitable managerial, physical and electronic procedures to keep your data secure. We will only retain your data for as long as needed for the purposes detailed above.

Your rights

If you wish to exercise your rights under applicable law (e.g. the EU GDPR) to request access to or erasure of your personal data, please contact us.
Please note that we may need additional information including personal data to process your request.

Switching your preferences

If you don’t want to be contacted by us, you can change your preferences or unsubscribe at any time.